Privacy & Data Policy

1. Information We Collect

When you purchase gaming credits or top-ups on Apex Topup Digital Technologies (Govt. Trade Reg: 145/2026-27), we collect minimal information necessary to fulfill your order:

• Gaming Identifier: Player ID (UID), Character ID, or Zone ID.
• Contact Details: Mobile phone number or delivery email address for receipt distribution.
• Transaction Identifiers: Unique Order ID, transaction reference, and timestamp.

* Note: We never ask for or store passwords, PINs, or confidential game login credentials.

2. Use of Information

The collected information is utilized strictly to:

• Route digital items into the targeted game server account.
• Send digital receipt notifications and customer service updates.
• Comply with anti-fraud verification and electronic commerce guidelines.

3. Payment Security & Financial Data

We do not store your bank account details, credit card numbers, or mobile wallet PINs on our servers. All financial transactions are handled externally via encrypted TLS/SSL communication with regulated payment gateways.

4. Data Sharing & Third Parties

We do not sell, trade, or rent personal identification data to marketing agencies. Information is shared only with technical APIs required to disburse the ordered virtual products.

5. Contact Data Officer

If you have questions regarding your data or wish to request deletion of order history, please reach out to our privacy desk at: support@apextopupbd.com.

Registered Office: Daripata, Bangabari, Gomastapur, Chapainawabganj-6320, Bangladesh.